Returns & Exchanges
We want you to be completely satisfied with your Lavish Alice purchase, which is why we offer a 14-day return window for all full-priced items in their original condition. Please ensure all tags remain attached and the garments are unworn to qualify for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely place the items in their original packaging, ensuring all designer tags and hygiene seals are intact and undamaged.
Label and Post
Generate your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized collection point.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing